Privacy Policy

Last Updated: December 20, 2025


Introduction

Revelution ("we," "our," or "us") is committed to protecting your privacy and personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (revelution.co.za) and services.


1. Information We Collect

1.1 Information You Provide

Contact Information: Name, email address, phone number, business name

Business Information: Company details, website URLs, industry information

Communication Records: Inquiries, feedback, support requests

Service-Related Information: Project briefs, marketing objectives, content provided for campaigns

1.2 Information Collected Automatically

Website Usage Data: Pages visited, time spent, clicks, browsing behavior

Technical Information: IP address, browser type, device information, operating system

Cookies: Session cookies, preference cookies, analytics cookies

1.3 Third-Party Information

Social media profile information (when connecting accounts for management)

Analytics data from platforms like Google Analytics

Advertising platform data (Google Ads, Facebook Ads)


2. How We Use Your Information

We use your personal information for:

Service Delivery: Providing web design, SEO, social media, and marketing services

Communication: Responding to inquiries, providing updates, sending service-related notifications

Project Management: Planning, executing, and delivering agreed services

Improvement: Analyzing website performance and enhancing user experience

Marketing: Sending promotional materials (with your consent)

Legal Compliance: Meeting regulatory requirements and protecting our rights


3. Legal Basis for Processing (POPIA Compliance)

We process your personal information based on:

Consent: You have given explicit consent for specific purposes

Contract Performance: Processing is necessary to fulfill our service agreements

Legitimate Interest: Processing is necessary for our business operations

Legal Obligation: Compliance with South African laws and regulations


4. Information Sharing and Disclosure

4.1 We Share Information With:

Service Providers: Hosting providers, payment processors (Paystack), email services

Marketing Platforms: Google, Facebook, YouTube (for advertising campaigns you've authorized)

Analytics Providers: Google Analytics for website performance tracking

Legal Authorities: When required by law or to protect our rights

4.2 We Do Not:

Sell your personal information to third parties

Share your information for purposes unrelated to our services

Transfer data outside South Africa without appropriate safeguards


5. Data Security

We implement appropriate security measures to protect your information:

Secure socket layer (SSL) encryption for data transmission

Password-protected systems and restricted access

Regular security assessments and updates

Secure payment processing through Paystack

Staff training on data protection

However, no internet transmission is completely secure, and we cannot guarantee absolute security.


6. Your POPIA Rights

Under POPIA, you have the right to:

Access: Request copies of your personal information

Correction: Request correction of inaccurate information

Deletion: Request deletion of your information (subject to legal obligations)

Objection: Object to certain processing activities

Restriction: Request restricted processing in certain circumstances

Data Portability: Receive your information in a structured format

Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, contact us through our website contact page.


7. Data Retention

We retain your personal information:

For the duration of our business relationship

As required by South African law (typically 5-7 years for financial records)

As long as necessary to fulfill the purposes outlined in this policy

After the retention period, we securely delete or anonymize your information.


8. Cookies and Tracking Technologies

8.1 Types of Cookies We Use:

Essential Cookies: Required for website functionality

Analytics Cookies: Help us understand website usage (Google Analytics)

Marketing Cookies: Track advertising campaign effectiveness

Preference Cookies: Remember your settings and choices

8.2 Managing Cookies:

You can control cookies through your browser settings. Blocking cookies may affect website functionality.


9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing information.


10. Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect information from minors without parental consent.


11. International Data Transfers

If we transfer data outside South Africa, we ensure appropriate safeguards are in place as required by POPIA.


12. Marketing Communications

With your consent, we may send:

Service updates and newsletters

Promotional offers and marketing materials

Industry insights and tips

You can unsubscribe at any time by:

Clicking "unsubscribe" in email communications

Contacting us directly

Updating your preferences


13. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use after changes constitutes acceptance.


14. Information Officer

As required by POPIA, our Information Officer handles privacy-related matters and data subject requests.

Contact Our Information Officer:

email: [email protected]

Address: 70 Bronkhorstspruit R, South Africa


15. Complaints

If you believe we have violated your privacy rights or POPIA provisions, you may:

Contact us directly to resolve the matter

Lodge a complaint with the Information Regulator of South Africa: Website: justice.gov.za/inforeg Email: [email protected]


16. Consent

By using our website and services, you consent to the collection, use, and processing of your information as described in this Privacy Policy.

For specific marketing activities, we will obtain separate explicit consent as required by POPIA.


Contact Us

For privacy-related questions or to exercise your POPIA rights:

email: [email protected]

Location: 70 Bronkhorstspruit Road, South Africa


Your privacy matters to us. We are committed to protecting your personal information and complying with South African data protection law

@ Copyright 2025- RM Agency | All rights reserved

Terms of Use

Privacy Policy

Refund Policy

Contact